Acceptable Use Policy
Version 1.01

This Acceptable Use Policy (“AUP”) is designed to help protect Whatcom IT, Inc. (“Whatcom IT”), our clients, and the Internet community from irresponsible or illegal activities. It is an important part of your agreement(s) with Whatcom IT and covers your use of all Whatcom IT-provided services, networks, computers, devices, hardware, agents, systems, websites, and products (collectively, the “Network and Services Platform.”)

The restrictions in this AUP are in addition to any restrictions contained in your other agreement(s) with Whatcom IT. If you engage in any of the activities prohibited by this AUP, Whatcom IT may, in its sole discretion, suspend or terminate your account immediately without notice. If you do not agree to comply with the terms of this AUP, you must immediately stop all use of the Network and Services Platform and notify Whatcom IT so that we can close your account.

Whatcom IT may revise this AUP from time to time by posting a new version at https://whatcomit.com/acceptable-use-policy/ or any successor URL(s). Whatcom IT will use reasonable efforts to make clients aware of any changes to this AUP, which may include sending email announcements or posting information on its website. Revised versions of this AUP are effective immediately upon posting.

The AUP is a non-exclusive list of the actions prohibited by Whatcom IT. You can send questions regarding this AUP and report violations by contacting us at abuse@whatcomit.com.

All capitalized terms in this AUP that are not defined here have the meanings given to them in your Master Service Agreement.

Prohibited Conduct and Content

Whatcom IT clients are prohibited from storing, distributing, posting, or transmitting:

  • Any data or material in violation of any applicable law or regulation. This includes, but is not limited to, the storage, distribution, posting, or transmission of data or material that is unlawful, obscene, libelous, or defamatory, as well as material which in any way constitutes or encourages conduct that would constitute a criminal offense, or otherwise violate any local, state, or federal law, order, or regulation.
  • Any data or material that infringes upon the intellectual property rights of any person or entity. This includes, but is not limited to, the operation of any domain name, as well as the storage, distribution, posting, or transmission of data or material that could infringe, dilute, misappropriate, or otherwise violate the intellectual property rights of Whatcom IT or any third party.
  • Any data or material that is reasonably and commonly deemed as inappropriate, including but not limited to, material that is threatening, excessively violent, hateful, or abusive. This includes, but is not limited to, the storage, distribution, posting, or transmission of material designed to threaten, harass, cyberbully, or abuse any person or entity.
  • Any material that contains a fraudulent offer for goods or services. This includes, but is not limited to, the storage, distribution, posting, or transmission of any advertisement or promotional material that contains false, deceptive, or misleading claims, statements, or representations.
  • Any material, data, software, program, product, or service that is designed to violate this AUP, the AUP of any partner company, or the AUP of any Internet Service Provider. This includes, but is not limited to, conduct that violates the terms of service, rules, regulations, or policies of any network, server, computer, service, software, application, or web site that Client accesses.

Whatcom IT clients are specifically prohibited from the following with respect to email:

  • Sending unsolicited email messages, including but not limited to unsolicited bulk email that could reasonably be deemed “spam” or activates “spam” filters. This includes, but is not limited to, using third-party services to send or promote spam and collecting responses from unsolicited bulk email messages.
  • Sending email messages that are excessive or intended to harass and/or annoy others, including but not limited to “mail bombing.”
  • Continuing to send emails to third-parties who have unsubscribed or otherwise indicated that they no longer wish to receive same.
  • Sending any email with forged TCP/IP packet header information or otherwise falsifying, altering, or removing email message headers.
  • Posing as or falsifying references to Whatcom IT or any third party by name or other identifier, in email messages, including but not limited to forging someone else’s digital or manual signature or phishing activities.
  • Sending or receiving messages of any type or in any manner that directly violates the policies or rules of an Internet Service Provider.

In addition to the prohibited conduct above, Whatcom IT clients are prohibited from using Whatcom IT’s services to:

  • Store, distribute, post, or transmit any material that may be harmful to, disrupt, or interfere with Whatcom IT’s Network and Services Platform or any third-party services, networks, computers, devices, hardware, agents, systems, websites, or products. This includes, but is not limited to, the storage, distribution, posting, use, or transmission of Trojan horses, viruses, worms, malware, spoofing communications, password guessing programs, decoders, password gatherers, keystroke loggers, analyzers, cracking tools, packet sniffers, and encryption circumvention devices, as well as the initiation of flooding, mail-bombing, denial of service attacks, amplification attacks, Smurf attacks, unauthorized port scanning, or other activities designed to attack, restrict, or impair network services.
  • Access or breach the security of any Whatcom IT or third-party computer, network, software, or data without express consent. This includes, but is not limited to, breaching the security of any user or network, attempting to circumvent user authentication or security measures, accessing data not intended for you, logging into or making use of servers or accounts not intended for you, or probing the security of other hosts, networks, or accounts without express permission.
  • Run equipment or servers on the Network and Services Platform that provide “proxy” or other services designed to obscure networks for illegal or prohibited purposes.
  • Resell the Services or otherwise make the Services available to third-parties in whole or in part, directly or indirectly.
  • Connect devices that are part of Whatcom IT’s Network and Services Platform to any outside network via “hardline”, Ethernet cable, or fiber cable, excluding buildings or office suites under your control.
  • Service, alter, modify, scan, or tamper with the Network and Services Platform or permit any other person to do the same who is not expressly authorized by Whatcom IT.

Client Responsibility

Client is responsible for its own compliance with this AUP, including any act that violates this policy whether committed by Client, Client’s employees or invitees, end-users, third-parties, customers, or guests. Client must take reasonable steps to safeguard the security of the Network and Services Platform and to ensure that third-parties do not gain unauthorized access.

Client is also responsible for ensuring that all equipment or programs not provided by Whatcom IT that connect to the Network and Services Platform are free from external threats such as viruses, spam, bot nets, and other methods of intrusion.

In addition to suspension or termination of Services, we reserve the right to fully cooperate with legal authorities during an investigation of alleged wrongdoing, including disclosing the identity of the Client, employees, or end users, as well as the disclosure of material or data.

Acknowledgement of Receipt of AUP

I have been provided with Whatcom IT, Inc.’s current Acceptable Use Policy. I understand and acknowledge the following:

  • Whatcom IT may revise this AUP from time to time by posting a new version at https://whatcomit.com/acceptable-use-policy/ or any successor URL(s).
  • Whatcom IT will use reasonable efforts to make clients aware of any changes to this AUP, which may include sending email announcements or posting information on its website.
  • Revised versions of this AUP are effective immediately upon posting.
  • The restrictions in this AUP are in addition to any restrictions contained in other agreement(s) with Whatcom IT.
  • If I/we, or any of our employees, invitees, end-users, third-parties, customers, or guests, engage in any of the activities prohibited by this AUP using Whatcom IT’s Network and Services Platform, Whatcom IT may, in its sole discretion, suspend or terminate my/our account immediately without notice.